AI Closet
Terms of Service
AI Closet
Last updated: August 31, 2025

1. Acceptance of Terms

By accessing and using AI Closet (“the Service”), operated by AI Closet (“the Company”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

AI Closet is an AI-powered application that provides personalized outfit recommendations, style advice, and wardrobe management tools. The service uses artificial intelligence to analyze user preferences and suggest clothing combinations.

3. User Accounts

To use certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

4. User Content

You retain ownership of any content you upload, including photos and preferences. By uploading content, you grant us a license to use, store, and process this content to provide the Service.

5. Acceptable Use

You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Service. This includes uploading inappropriate content or attempting to gain unauthorized access.

6. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

7. Subscription and Billing

Some features of the Service may require a paid subscription. Subscription fees are billed in advance and are non-refundable except as required by law. We reserve the right to modify pricing with notice.

8. Credit-Based Pricing System

AI Closet operates on a credit-based pricing system where users purchase credits to access AI-powered outfit generation features.

8.1 Credit Packs

Credits are sold in predefined packs with varying quantities and prices. Each pack includes a specific number of credits that can be used for outfit generation. Pack prices and credit quantities are subject to change with notice.

8.2 Credit Usage

Each outfit generation consumes 1 credit from your account. Credits are consumed immediately upon successful generation, regardless of whether you save or use the generated outfit. Failed generations due to technical issues may be refunded at our discretion.

8.3 Credit Expiration

Credits may have expiration dates depending on the source (e.g., promotional credits, welcome bonuses). Expired credits cannot be used and will be automatically removed from your account. Purchased credits typically do not expire unless otherwise specified.

8.4 Credit Balance

Your current credit balance is displayed in your account dashboard. Credits are consumed on a first-in, first-out (FIFO) basis, meaning older credits are used before newer ones, particularly important for credits with expiration dates.

8.5 Credit Transfers

Credits are non-transferable between accounts and cannot be sold, traded, or gifted to other users. Credits are tied to the account that purchased them.

9. Refunds and Cancellations

9.1 Credit Pack Refunds

Credit pack purchases are generally non-refundable once credits have been added to your account. However, we may provide refunds in the following circumstances:

  • Technical issues preventing credit usage within 24 hours of purchase
  • Unauthorized transactions or billing errors
  • Service unavailability for extended periods (24+ hours)
  • As required by applicable consumer protection laws

9.2 Refund Process

To request a refund, contact our support team at hello@aicloset.io with your purchase details and reason for the refund request. Refund requests must be submitted within 30 days of the original purchase date.

9.3 Refund Methods

Approved refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider, typically 5-10 business days.

9.4 Partial Refunds

Partial refunds may be provided for unused credits in cases where the service was unavailable or significantly impaired. The refund amount will be calculated based on the unused credit value at the time of the refund request.

9.5 No Refunds for Used Credits

Credits that have been consumed for outfit generation are not eligible for refunds, regardless of whether you were satisfied with the generated results. We recommend reviewing your preferences and settings before generating outfits.

10. Intellectual Property

The Service and its original content, features, and functionality are owned by AI Closet and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

11. Disclaimers

The Service is provided “as is” without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free. AI recommendations are for entertainment and guidance purposes only.

12. Limitation of Liability

In no event shall AI Closet be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

13. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

AI Closet

Email: hello@aicloset.io